Accessibility Statement for Car Service Milton Keynes

Website: carservicemiltonkeynes.co.uk
Last updated: 8th August 2025

Our Commitment to Accessibility

Car Service Milton Keynes is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Measures to Support Accessibility

Car Service Milton Keynes takes the following measures to ensure accessibility of our website:

• Include accessibility as part of our mission statement
• Integrate accessibility into our procurement practices
• Provide continual accessibility training for our staff
• Assign clear accessibility goals and responsibilities
• Employ formal accessibility quality assurance methods

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

We aim to conform with WCAG 2.1 level AA standards and are working towards full compliance. Our website is partially conformant with WCAG 2.1 level AA, meaning that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

Our website includes the following accessibility features:

• Accessibility widget provided by CookieYes for enhanced user control
• Alternative text for images where appropriate
• Keyboard navigation support
• Structured headings for screen reader compatibility
• Sufficient colour contrast ratios
• Resizable text up to 200% without loss of functionality

Known Issues

We are aware that some parts of this website could possibly not be fully accessible and we are working to address these issues. We regularly review our website's accessibility and make improvements where possible.

Feedback and Contact Information

We welcome your feedback on the accessibility of Car Service Milton Keynes website. Please let us know if you encounter accessibility barriers:

To report an accessibility issue:

• Phone: 01908 415717
• Mobile: 07443 895955
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Online Form: Contact us

We aim to respond to accessibility feedback within 5 business days.

When contacting us about an accessibility issue, please include:

• The web page URL where you experienced the problem
• A description of the issue you encountered
• The assistive technology you were using (if applicable)
• Your contact information so we can follow up with you

Technical Specifications

Accessibility of Car Service Milton Keynes website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript
• CookieYes Accessibility Widget

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Car Service Milton Keynes assessed the accessibility of this website by the following approaches:

• Self-evaluation
• External evaluation when required
• Ongoing monitoring and testing

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with the relevant authorities in accordance with applicable disability rights legislation.

Legal Framework

This accessibility statement is prepared in accordance with:

• The Equality Act 2010
• The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018
• EN 301 549 accessibility requirements
• Web Content Accessibility Guidelines (WCAG) 2.1